We know that paying for your care, or the care of a loved one, can be challenging. At Specialty Care Clinics, we are working to remove this stress, uncertainty and worry. To learn how to pay, we first need to know where you received your care.
The Specialty Care Clinics Doctors Faculty Practice or Specialty Care Clinics Doctors Urgent Care bill may include your doctor’s professional services, treatments or procedures.
Pay by Phone
Payments can be made with a credit or debit card over the phone, by speaking with our Customer Service Team. At some of our locations, you can also pay through our automated phone system, which is available from 9am to 5 pm .
Please call 469-545-9983.
Customer Service Team Hours of Operation
Monday – Friday, 9 am – 5 pm
Pay by Mail
Specialty Care Clinics Doctors-Faculty Practice
13988 Diplomat Drive, Suite 100 Farmers Branch, TX 75234
Specialty Care Clinics Doctors-Urgent Care
13988 Diplomat Drive, Suite 100 Farmers Branch, TX 75234
If you have questions or need assistance, please call our Customer Service Team at 469-545-9983..
Please contact the customer service phone number on your bills if you have any questions
We're happy to speak with you about any billing details or questions you might have. Please contact the phone number listed on your bill to speak with our Customer Service team.
You may receive bills from physicians you did not see in person if you have certain tests or treatments in the hospital. These bills are for the professional services doctors provided in diagnosing and interpreting test results while you were a patient.
If you were seen by pathologists, cardiologists, anesthesiologists, radiologists, emergency room doctors, or other specialists, they are required to submit separate bills. Please contact the phone number listed on your bill if you have any questions.
When you receive care at Specialty Care Clinics, depending on the services rendered, you may receive more than one bill. For example, if you have a visit with one of our physicians and you also have blood drawn for lab tests, you may receive a bill from your physician and a separate bill from the lab. If you receive care at one of our hospitals, a physician office, or clinic located at one of our hospital sites, you may also receive more than one bill: one from the hospital and others from the doctors or specialists who treated you.
The hospital bills for charges related to services, supplies, equipment, or room used during your stay (this is known as the technical or facility bill). The physicians caring for you bill for charges related to their professional services and/or interpretation of tests (this is known as the professional bill).
You are receiving multiple bills because we are required to bill your insurance separately for professional and technical components of your care. Please contact the customer service phone number on your bills if you have any questions.
If your insurance or personal information is incorrect or not listed on your statement, please call the number listed on your billing statement. For some of our sites, you might also have the option to update your information through an online billing portal.
Specialty Care Clinics can help patients who have difficulty paying their hospital bills. To learn more about whether you qualify, consult our financial assistance policy.
If you have difficulty paying your physician bill, contact your physician's office directly to learn about potential financial assistance policies they might have.